All work

Level

2026step-free trips, Android

Level — lift buttons set in a stone wall

Step-free trips that survive a broken lift.

For wheelchair users and people with buggies or luggage in London, on Android 16 with Material 3. Lifts on London’s network fail every day, and a step-free filter hides the one thing that decides the trip. Level draws each route as the changes of level it passes through and re-plans when a lift on the route stops.

The prototype in use, 29 seconds
The route as a station section, from the street to the platform
The route as a station section, from the street to the platform

To Tate Modern, with a lift out on the way.

The route drawn as a section. Street, ticket hall, platform: every lift is a change of level you can see.

A broken lift re-plans the trip. Southwark’s lift fails mid-journey; Level offers Waterloo with both lifts working.

Riders report back. One answer after arrival tells others whether the lifts worked.

Where to: lifts on your routes, with one of three at Canary Wharf out of service since 08:40.
Plan
Search on Gboard: Tate Modern with its step-free entrance on Holland Street.
Search
Two routes without a step, drawn as small sections; the Central line is ruled out because St Paul’s has escalators only.
Routes
The Jubilee line route as a station section: a lift down at Stratford, two lifts up at Southwark, each with its status.
Route detail
On the move: Southwark’s lift to the street goes out of service, with the step-free way offered.
On the move
Change route: Southwark at 11:37 with 1 of 2 lifts against Waterloo at 11:46 with both lifts working.
Review new route
Arrived at Tate Modern at 11:46: the trip redrawn via Waterloo and a one-tap report on the lifts.
Arrived

Signage numerals and section drawings.

Switzer for every word and number, with numerals set like station signs, and every route drawn as a section through its stations. Material 3 on Android 16. A clickable prototype in HTML; the film above is recorded from it.

Real stations, invented lift faults.

+9 minutes, and both lifts at Waterloo working
+9 minutes, and both lifts at Waterloo working

Dmytro Dintsen
Senior product designer

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