// Case StudyRedesign
Back to Cases15 — Project Details
PrivatBank POS Terminal
An accessible, high-contrast touch-screen interface design for national bank self-service terminals.
// DisciplineRedesign
// Deliverables
- Senior Interface Designer
- Accessibility Specialist
// Tags
UI DesignFintechTerminalBanking
// The Challenge
Redesigning the physical self-service terminals to be accessible and intuitive for all age groups and demographics.
// Project Goal
Re-engineer user paths on payment machines to reduce checkout confusion and transaction completion errors.
// The Process
Conducted demographic reviews, mapped touchscreen click areas, and optimized layout typography contrast for poor lighting conditions.
// The Solution
A simplified touch-optimized interface with high-contrast elements, clear typography, and step-by-step contextual guidance.
// Scope of Work
- Main Menu Terminal UI
- Service Selection Screen Layouts
- Transaction Confirmation Flows
// Design Outcome
Design outcome: Completed the interface overhaul, decreasing touchscreen transaction times and error rates across all age brackets.
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