bilet.pb.ua
A complete ground-up redesign of the ticket purchase journey for Ukraine's largest bank portal, introducing dark-mode and streamlined checkout.
- Lead Interface Designer
- Interactive Prototyping
- Design System
// The Challenge
Modernizing a confusing ticket booking portal (trains, buses, events) used by millions of customers without breaking familiar flows.
// Project Goal
Reorganize the checkout funnel, optimize seats booking maps, and integrate a secure one-click Privat24 checkout experience.
// The Process
We analyzed transactional funnel drop-offs, user tested simplified seating layouts, and optimized payment confirmation screens.
// The Solution
A modern ticket purchase journey unified under a clean, dark-mode interface with a streamlined 3-step checkout and smart seat selection.
- Interactive Ticket Checkout Flow
- Dynamic Seating Reservation Modules
- Fintech Payment Gateways UI
// Design Outcome
Design outcome: Completed the UX system redesign, dramatically improving booking speeds and lowering purchase abandonment rates.
